Generative AI, the prompt-based artificial intelligence that can generate text, images, music and other media in seconds, continues to advance at breakneck speeds. Less than six months ago, OpenAI launched its generative AI tool, ChatGPT. A mere four months later, the company released GPT-4, a massive leap forward in processing speed, power and ability. Every […]

With the introduction of tools such as Midjourney and ChatGPT, generative AI has burst into global awareness—and is quickly gaining momentum. First driven by the younger generation’s exploration of opportunities for use in areas such as art and content creation, public interest has blossomed into media buzz. With the market for generative AI estimated to […]

Twitter CEO Elon Musk has been handing out free checkmarks like candy in recent days, after the billionaire swore to remove the “legacy” checkmarks people acquired before he bought the company in October 2022. But even though Musk is handing them out for nothing, that doesn’t mean the celebrities actually want them. Perhaps surprisingly, the […]

Customer service is supposed to be a vital part of delighting and retaining your customers. I have a question for you on this. When you call to get customer service or do so via an online chat, are you interacting with a live person or is it an automated AI interactive conversational system? Sometimes it […]