For many, artificial intelligence conjures up an image of humanoids such as from Ex Machina or C-3PO. Many people do not realize how often they use AI during their day. Google searches that are tailored to our search histories, Amazon personalized product recommendations, Alexa letting us know whether we will need an umbrella and website […]

Generative AI is enjoying an ongoing moment with the release of ChatGPT-4 this month and its potential impact on, well, everything. Its surface has only been lightly scratched with plenty more to follow on from the virtual chatbots currently capturing our imaginations. When it comes to AI, several questions surface quickly such as the jobs […]

NORTHEASTERN SYRIA – MAY 25: U.S. Army soldiers board a CH-47 Chinook helicopter while departing a remote combat outpost known as RLZ on May 25, 2021 near the Turkish border in northeastern Syria. U.S. forces, part of Task Force WARCLUB operate from combat outposts in the area, coordinating with the Kurdish-led Syrian Democratic Forces (SDF) […]

Jennifer Lee is Chief Operating Officer at Intradiem. She’s also a yogi, a mother and a tenacious advocate for women in technology. When I started my first job in a call center 20 years ago, people were already talking about how technology and automated processes were on the verge of replacing human agents. Today, with […]